Returns & Exchanges
Maison Margiela UAE offers a complimentary return service within 14 days of delivery, provided items are in their original condition with all security tags and packaging intact. We strive to ensure a seamless experience for all our customers across the Emirates.
Initiate Return
Log in to your account and select the order you wish to return, or contact our Concierge Service to request a Return Authorization Number.
Prepare Package
Place the items in the original shipping box and include the printed return invoice, ensuring the package is securely sealed.
Schedule Collection
Our dedicated courier partner will contact you within 24-48 hours to arrange a convenient pick-up time from your preferred UAE address.
Quality Inspection & Refund
Once your return is inspected at our atelier, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing